Frequently Asked Questions
Everything you need to know about shopping with Privee Paris
What are your standard shipping times?
We offer worldwide shipping. Orders are typically processed within 1-2 business days, with delivery taking 5-7 business days for domestic orders and 10-14 days for international shipping.
What is your return policy?
We accept returns within 30 days of purchase. Items must be in their original, unused condition with all tags attached to be eligible for a full refund.
Are the products authentic?
Absolutely. Privee Paris guarantees the authenticity of every item sold. We source directly from authorized distributors and luxury partners to ensure premium quality.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my order once it has shipped?
Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.
Do you offer international customs and duties coverage?
For international orders, customs duties and taxes are calculated at checkout for most regions, ensuring no hidden fees upon delivery.